{"id":325,"date":"2023-11-15T02:12:34","date_gmt":"2023-11-15T02:12:34","guid":{"rendered":"https:\/\/klickex.com\/?page_id=325"},"modified":"2026-03-06T00:28:48","modified_gmt":"2026-03-06T00:28:48","slug":"help-centre","status":"publish","type":"page","link":"https:\/\/klickex.com\/help-centre\/","title":{"rendered":"Help Centre"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”100px” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”column_reverse” column_direction_phone=”row_reverse” scene_position=”center” top_padding=”1%” bottom_padding=”3%” top_padding_phone=”5%” bottom_padding_phone=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#e8f7fd” shape_divider_position=”bottom” shape_divider_height=”30%” bg_image_animation=”none” gradient_type=”default” shape_type=”straight_section”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”left” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”center” tablet_text_alignment=”center” phone_text_alignment=”center” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_highlighted_text text_color=”#000000″ scribble_color=”#0190f7″ style=”scribble” scribble_shape=”basic-underline” scribble_thickness=”thick” scribble_speed=”1.3s” scribble_easing=”ease_in_out” text_direction=”default”]\n

Need some help <\/em> sending money or Top Up with KlickEx?<\/span><\/h1>\n[\/nectar_highlighted_text][vc_column_text css=”” text_direction=”default”]\n

With KlickEx, you can send money transfers to your family or friends in Tonga, Samoa, Fiji, Vanuatu, Papua New Guinea, the Cook Islands, the Philippines, the Solomon Islands, Vietnam, Indonesia, Malaysia and Thailand from your smartphone or computer.<\/h4>\n

Need to send a mobile Top Up? We can help with that also! With us, you can send Top Up or mobile airtime to over 150 countries, 700 mobile operators and over 5 billion mobile phones!<\/h4>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”column_reverse” column_direction_phone=”row_reverse” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#e8f7fd” shape_divider_position=”bottom” shape_divider_height=”30%” bg_image_animation=”none” gradient_type=”default” shape_type=”straight_section”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”no-extra-padding” column_padding_phone=”no-extra-padding” column_padding_position=”left” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”center” tablet_text_alignment=”center” phone_text_alignment=”center” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][page_submenu alignment=”center” bg_color=”#ed8f40″ link_color=”#ffffff”][page_link link_url=”#faq” title=”FAQ Money Transfers” id=”1772756806908-2″ tab_id=”1772756806908-8″][vc_column_text][\/vc_column_text][\/page_link][page_link link_url=”#guides” title=”How to Video Guides Money Transfers” id=”1772756806922-3″ tab_id=”1772756806922-8″][vc_column_text][\/vc_column_text][\/page_link][page_link title=”FAQ Top Up” id=”1772756806929-3″ tab_id=”1772756806929-1″ link_url=”#top-up”][\/page_link][\/page_submenu][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#e8f7fd” scene_position=”center” top_padding=”5%” bottom_padding=”5%” top_padding_tablet=”15%” bottom_padding_tablet=”8%” top_padding_phone=”15%” constrain_group_5=”yes” bottom_padding_phone=”15%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”faq” overlay_strength=”1″ gradient_direction=”top_to_bottom” shape_divider_position=”top” shape_divider_height=”175px” bg_image_animation=”none” gradient_type=”default” shape_type=”curve”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”no-extra-padding” column_padding_phone=”inherit” column_padding_position=”left-right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_highlighted_text text_color=”#000000″ scribble_color=”#0190f7″ style=”scribble” scribble_shape=”basic-underline” scribble_thickness=”thick” scribble_speed=”1.3s” scribble_easing=”ease_in_out”]\n

Frequently asked\u00a0questions<\/em><\/span><\/span><\/h2>\n[\/nectar_highlighted_text][divider line_type=”No Line” custom_height=”20″][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”How do I sign up for a KlickEx account?”][vc_column_text text_direction=”default”]Signing up for a KlickEx account is easy! Simply click on the “Sign Up<\/a>” button at the top of this page. You will be directed to a secure portal for your account sign up.\u00a0 It will ask for your details,\u00a0 you will also need a photo ID, a selfie and you may be required to provide proof of address in order to verify your account. Once verified, you can send your first transfer.[\/vc_column_text][\/toggle][toggle color=”Extra-Color-3″ heading_tag=”default” heading_tag_functionality=”default” title=”Which partners (or operators) can I send money to?”][vc_column_text css=”” text_direction=”default”]Our partners currently include:<\/p>\n